OUR PROCESS

The Estimate

When you book a FREE no-obligation estimate from us, one of our professionals will set up a time to meet with you and confirm the meeting prior. Please allow for at least 30 minutes so that our staff can take a through look at your home and truly understand your needs. We want to know what is important to you while working whether that means using zero-VOC paint to avoid fumes or thoroughly cleaning up everyday to remove hazards for young children. The estimate has the following steps:

1. The Walk-around. Our staff tours the house with you to understand the scope of the job and what you want done. This is where you explain to us your reasons for painting and what is important for you in a paint job. Our professionals will thoroughly explain to you their recommendations according to your needs.

2. The Second Walk-around. Our professionals independently examine the house a second time to ensure all details are noted and they are able to write a thorough and accurate quote. During this time, you are free and can read through our educational material/portfolio or do personal tasks.

3. The Quote. Our staff will go over the quote with you in meticulous detail to ensure that there are no confusions or miscommunications. They will reiterate all of the work to be done, the materials to be used and any special conditions you may have requested for your home.

4. The Booking. If you decide that you would like to go ahead and have us work on your home, our staff will discuss with you schedule and availability. We take a 10% deposit to secure your spot and once we are done and you are 100% satisfied, we collect the outstanding balance.

EXTERIOR PAINTING PROCESS

The key to a beautiful and long-lasting exterior paint job is the prep-work. Depending on what your needs are, we will recommend the proper level of prep-work to fit your budget while achieving the results you want. Below are descriptions of how we prepare exterior surfaces prior to painting.

1. Scraping. All loose and peeling paint must be removed prior to painting. This is usually done with a scraper, knife or wire brush depending on the surface.

2. Caulking & Puttying. Cracks, seams, crevices and holes need to all be filled in and sealed to prevent moisture from entering and damaging the paint job. In addition to protecting the surfaces, filling in these areas also help to create a better appearance by making wood trim appear whole.

3. Sanding. All areas receive a light sand to give the paint/primer a proper surface to adhere to. The standard "feather" sand will NOT remove ridges caused by previously peeled paint. The premium "intense" sand will further smoothen the ridges but will not eliminate them. If your house has many ridges or surface irregularities which you want flattened, a plaster coat can cover those irregularities. Alternatively, you could opt to strip the paint or replace the surface which would significantly raise the costs. 


4. Cleaning. A cleaner surface provides better paint adhesion. All surfaces will be wiped down prior to painting to remove dust and loose particulates. If the surfaces are extremely dirty or have tough stains, a detergent may used or power washed.

5. Priming. A primer coat helps paint adhere to the surface. Most of the time you only need to prime bare areas such as exposed wood. However, in some cases a full prime may be necessary to ensure adhesion. This happens when the house was previously painted with alkyd-based paints or if you are painting rusted, metal or stained surfaces.

6. Paint. A high quality paint ensures longevity and a beautiful finish. Two coats of paint usually suffice in covering a surface. However, certain colours cover others poorly and may require additional coats.

FENCE, DECK, PORCH & DOOR STAINING

Due to the transparent nature of natural and semi-transparent stains, the beauty of the finished product is almost entirely dependent on the prep work and substrate. If you instead opt for a solid stain, the prep-work will affect more so the longevity rather than the appearance.

There are limitations when it comes to stains. Due to their transparency, you cannot apply a natural stain over a semi-transparent or solid stain. Similarly, you cannot apply a semi-transparent stain over a solid stain. You can however apply a solid stain over a semi or natural stain. Semi-transparent stains can go over top natural stains and other semi-transparent stains as long as the colour is darker than the existing stain. In the event that you want to apply a lighter stain, you may have to strip the surface which is a time-consuming and labour-intensive process.

1. Clean. All areas need to be cleaned to remove ingrained dirt or particulates that may be visible through the stain. Depending on the condition of the wood, a quick wipe down or scrub may suffice. Dirtier surfaces may require a power-wash in combination with a detergent. We make sure to check the integrity of the wood to ensure that the cleaning will not damage the substrate.

3. Brighten. This step is not always necessary, especially if you are applying a solid stain. Older wood surfaces tend to grey over time and after washing. A brightening formula can be applied to rejuvenate the colour of the wood so that it looks fresh when stained.

4. Sanding. All surfaces need to be sanded prior to staining. At the very least, a light sand is needed to open the wood pores to facilitate stain absorption. Previously stained surfaces need more rigorous sanding to remove previous coatings. After sanding, all dust needs to be removed with a vacuum and brush attachment.

5. Stain. A brush is used to apply the stain ensuring that the finish coat is absorbed into every crevice and pore. Once allowed to absorb, any excess stain should be removed with a rag to prevent a tacky finish. If a darker, more vivid colour is desired, a second coat can be applied BEFORE the first coat has dried. If applying a solid stain, excess stain does not need to be removed and a second coat should be applied AFTER the first coat has dried.

INTERIOR PAINTING PROCESS

The success of an interior paint job relies on a skilled hand more so than other types of painting. Due to the proximity and intimacy of your home's interior, clean work, straight cut lines and smooth finishes will be the main focus. As with any other area, prep work is integral in providing a beautiful finish. However, there is only so much that can be done when the wall is not flat and has many contours. Our team will examine the surfaces in your home to properly inform you about the limitations of what can be done in your home.

1. Setup. The areas in your home need to arranged so that our professionals can access all of the walls and areas being painted. Ideally, all furniture is moved to the middle of the room. Everything is then covered with drop-cloths and plastic to prevent drips on your valuables and floors. Baseboards are taped off to prevent over cutting paint onto the floors.

2. Spackling & Caulking. All holes, nicks and cracks should be filled out and allowed to dry. This enhances the appearance by creating seamless trim and flat and smooth walls.

3. Sand. All areas receive a light sand to remove any protrusions on the walls.

4. Clean. A quick wipe down is necessary to remove the dust from the sanding and other particulates. Areas that have stains will need cleaning with a detergent.

5. Priming. Areas that are stained with grease, smoke, water or anything else need to be primed to prevent the stains from bleeding through. If you have new dry wall, then you will need to fully prime the dry wall prior to painting. Depending on the surface texture after priming, another light sand may be needed.

6. Painting. The majority of projects require 2 coats of paint to fully cover the areas. Depending on the colour being applied and the existing colour, additional coats may be needed. Our painters are trained to paint sharp cut lines and roll on smooth even finishes for the walls. If needed, tape can ensure straighter lines and sanding in between coats can create a smoother finish.

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